{"id":2765,"date":"2025-05-05T04:08:15","date_gmt":"2025-05-05T01:08:15","guid":{"rendered":"https:\/\/umikojapan.com\/preguntas-frecuentes\/"},"modified":"2026-09-05T05:32:56","modified_gmt":"2026-09-05T02:32:56","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/umikojapan.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2765\" class=\"elementor elementor-2765 elementor-747\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab2f50 e-flex e-con-boxed e-con e-parent\" data-id=\"2ab2f50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-257397d e-con-full e-flex e-con e-child\" data-id=\"257397d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d244b1 elementor-widget elementor-widget-rtsb-shopbuilder-faq\" data-id=\"9d244b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rtsb-shopbuilder-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"rtsb-container-9d244b1\" class=\"rtsb-elementor-container rtsb-pos-r rtsb-shopbuilder-faq\" data-layout=\"rtsb-sb-faq-layout6\"><div class=\"rtsb-row rtsb-content-loader rtsb-sb-faq-layout6\"><div class=\"rtsb-col-grid\"><div class=\"rtsb-faq-wrapper rtsb-sb-accordion-wrapper\">\n\t\t<div class=\"rtsb-accordion-list sb-accordion\" data-accordionType=\"sb-accordion\">\n\t\t\t\t\t<div class=\"rtsb-accordion-item rtsb-expand-tab rtsb-faq-item\">\n\t\t\t\t<div class=\"rtsb-accordion-header right\">\n\t\t\t\t\t<div class=\"rtsb-accordion-title-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"rtsb-accordion-title rtsb-faq-title\">\n\t\t\t\t\t\t\t\u00bfCu\u00e1nto cuesta el env\u00edo y cu\u00e1nto tardar\u00e1 en llegar?\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"rtsb-accordion-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-expand-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-tab-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rtsb-accordion-content\">\n\t\t\t\t\t<div class=\"rtsb-widget\">\n\t\t\t\t\t\t<div class=\"rtsb-content \">\n\t\t\t\t\t\t\t<p dir=\"ltr\">Los gastos de env\u00edo son de <strong>39 \u20ac<\/strong> para todos los pedidos. Los pedidos superiores a <strong>100 \u20ac tienen env\u00edo gratis.<br \/>Realizamos los env\u00edos a trav\u00e9s de FedEx International directamente desde Jap\u00f3n. La entrega suele tardar entre 7 y 14 d\u00edas laborables desde que se env\u00eda tu pedido.<br \/><\/strong> <\/p>\n<p dir=\"ltr\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"rtsb-accordion-item  rtsb-faq-item\">\n\t\t\t\t<div class=\"rtsb-accordion-header right\">\n\t\t\t\t\t<div class=\"rtsb-accordion-title-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"rtsb-accordion-title rtsb-faq-title\">\n\t\t\t\t\t\t\t\u00bfCu\u00e1nto tardar\u00e9 en recibir mi paquete?\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"rtsb-accordion-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-expand-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-tab-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rtsb-accordion-content\">\n\t\t\t\t\t<div class=\"rtsb-widget\">\n\t\t\t\t\t\t<div class=\"rtsb-content \">\n\t\t\t\t\t\t\t<p>Los pedidos se env\u00edan a trav\u00e9s de <strong>FedEx International<\/strong> directamente desde Jap\u00f3n y suelen llegar entre <strong>7 y 14 d\u00edas laborables<\/strong> despu\u00e9s del env\u00edo. Recibir\u00e1s un n\u00famero de seguimiento por correo electr\u00f3nico en cuanto se haya enviado tu pedido. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"rtsb-accordion-item  rtsb-faq-item\">\n\t\t\t\t<div class=\"rtsb-accordion-header right\">\n\t\t\t\t\t<div class=\"rtsb-accordion-title-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"rtsb-accordion-title rtsb-faq-title\">\n\t\t\t\t\t\t\t\u00bfC\u00f3mo hago un pedido?\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"rtsb-accordion-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-expand-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-tab-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rtsb-accordion-content\">\n\t\t\t\t\t<div class=\"rtsb-widget\">\n\t\t\t\t\t\t<div class=\"rtsb-content \">\n\t\t\t\t\t\t\t<p>Solo tienes que echar un vistazo a nuestra tienda, a\u00f1adir art\u00edculos a tu carrito y pasar por caja. Aceptamos todas las principales tarjetas de cr\u00e9dito y d\u00e9bito. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"rtsb-accordion-item  rtsb-faq-item\">\n\t\t\t\t<div class=\"rtsb-accordion-header right\">\n\t\t\t\t\t<div class=\"rtsb-accordion-title-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"rtsb-accordion-title rtsb-faq-title\">\n\t\t\t\t\t\t\t\u00bfPuedo hacer un seguimiento de mi pedido?\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"rtsb-accordion-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-expand-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"rtsb-accordion-icon rtsb-tab-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rtsb-accordion-content\">\n\t\t\t\t\t<div class=\"rtsb-widget\">\n\t\t\t\t\t\t<div class=\"rtsb-content \">\n\t\t\t\t\t\t\t<p dir=\"ltr\">S\u00ed. En cuanto se env\u00ede tu pedido, recibir\u00e1s un n\u00famero de seguimiento de FedEx por correo electr\u00f3nico para que puedas seguir tu paquete en tiempo real. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n<\/div><!-- .rtsb-col-grid --><\/div><!-- .rtsb-row --><\/div><!-- .rtsb-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ede9fc e-con-full sidebar-sticky e-flex e-con e-child\" data-id=\"3ede9fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fdd372d e-con-full ele-gray-bg e-flex e-con e-child\" data-id=\"fdd372d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0f553c elementor-widget elementor-widget-rtsb-shopbuilder-button\" data-id=\"f0f553c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rtsb-shopbuilder-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"rtsb-container-f0f553c\" class=\"rtsb-elementor-container rtsb-pos-r rtsb-shopbuilder-button\" data-layout=\"rtsb-sb-button-layout1\"><div class=\"rtsb-row rtsb-content-loader rtsb-sb-button-layout1\"><div class=\"rtsb-col-grid rtsb-sb-button-hover-effect-preset3\"><div class=\"rtsb-shopbuilder-button-wrap\">\n\t<div class=\"rtsb-shopbuilder-button\">\n\t\t\t\t<a class=\"rtsb-btn rtsb-primary-btn\" href=\"https:\/\/umikojapan.com\/contact-us\/\">\n\t\t\t<span class=\"text-wrap icon-right\">\n\t\t\t\t<span class=\"text\">CONT\u00c1CTANOS<\/span><span class=\"hover-text\">CONT\u00c1CTANOS<\/span><span class=\"icon\"><\/span>\t\t\t<\/span>\n\t\t<\/a>\n\t\t\t<\/div>\n<\/div>\n<\/div><!-- .rtsb-col-grid --><\/div><!-- .rtsb-row --><\/div><!-- .rtsb-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00bfCu\u00e1nto cuesta el env\u00edo y cu\u00e1nto tardar\u00e1 en llegar? Los gastos de env\u00edo son de 39 \u20ac para todos los pedidos. Los pedidos superiores a 100 \u20ac tienen env\u00edo gratis.Realizamos los env\u00edos a trav\u00e9s de FedEx International directamente desde Jap\u00f3n. La entrega suele tardar entre 7 y 14 d\u00edas laborables desde que se env\u00eda tu<\/p>\n<div class=\"klb-readmore entry-button\"><a class=\"button light alt medium\" href=\"https:\/\/umikojapan.com\/es\/preguntas-frecuentes\/\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_wpepp_content_lock_enabled":"","_wpepp_content_lock_action":"","_wpepp_content_lock_header":"","_wpepp_content_lock_redirect":"","_wpepp_content_lock_expiry":"","_wpepp_content_lock_show_excerpt":"","_wpepp_content_lock_excerpt_text":"","_wpepp_conditional_display_enable":"","_wpepp_conditional_control_title":"","_wpepp_conditional_device_type":"","_wpepp_conditional_time_start":"","_wpepp_conditional_time_end":"","_wpepp_conditional_date_start":"","_wpepp_conditional_date_end":"","_wpepp_conditional_recurring_time_start":"","_wpepp_conditional_recurring_time_end":"","_wpepp_conditional_url_parameter_key":"","_wpepp_conditional_url_parameter_value":"","_wpepp_conditional_referrer_source":"","_wpepp_conditional_display_condition":"user_logged_out","_wpepp_conditional_action":"hide","_wpepp_conditional_control_featured_image":"yes","_wpepp_conditional_control_comments":"yes","_wpepp_conditional_notice_enable":"yes","_wpepp_content_lock_message":"","_wpepp_conditional_notice_text":"This content is not available.","_wpepp_content_lock_roles":[],"_wpepp_conditional_user_role":[],"_wpepp_conditional_day_of_week":[],"_wpepp_conditional_recurring_days":[],"_wpepp_conditional_post_type":[],"_wpepp_conditional_browser_type":[],"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","footnotes":""},"class_list":["post-2765","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/pages\/2765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/comments?post=2765"}],"version-history":[{"count":1,"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/pages\/2765\/revisions"}],"predecessor-version":[{"id":2767,"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/pages\/2765\/revisions\/2767"}],"wp:attachment":[{"href":"https:\/\/umikojapan.com\/es\/wp-json\/wp\/v2\/media?parent=2765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}