Privacy Policy

Who we are

Umikojapan is an online store selling authentic Japanese products with delivery across Europe. Our website address is: https://umikojapan.com

What data we collect and why

When you place an order, we collect your name, email address, delivery address, and payment information. This data is used solely to process and deliver your order.

When you contact us via email or social media, we retain your messages in order to respond and resolve your enquiry.

Payments

Payments are processed securely via Stripe. We do not store your card details on our servers. Stripe’s privacy policy is available at: https://stripe.com/privacy

Shipping

Your delivery details (name and address) are shared with FedEx International for the purpose of shipping your order. FedEx’s privacy policy is available at: https://www.fedex.com/en-us/trust-center/privacy-policy.html

Cookies

Our website uses essential cookies to maintain your shopping cart and session. We do not use tracking or advertising cookies.Where your data is sent

How long we retain your data

Order information is retained for up to 5 years for accounting and legal purposes. If you wish to request deletion of your personal data, please contact us at the email below.

Your rights

Under GDPR, you have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, contact us at: hello@umikojapan.com

Third parties

We do not sell or share your personal data with any third parties beyond those mentioned above (Stripe, FedEx) for the purpose of fulfilling your order.

Contact

For any privacy-related questions: hello@umikojapan.com